Last Updated: June 2026
At Sitelab Digital, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you have regarding your personal data.
By using our website or engaging our services, you agree to the practices described in this policy.
Sitelab Digital is a WordPress website design, development, and maintenance agency serving businesses worldwide.
Business Name: Sitelab Digital
Website: sitelabdigital.com
Email: hello@sitelabdigital.com
For the purposes of applicable data protection laws, Sitelab Digital acts as the data controller of your personal information.
We may collect information that you voluntarily provide when contacting us, booking a consultation, or engaging our services, including:
When you visit our website, certain information may be collected automatically, including:
Payments are processed securely by trusted third-party payment providers. We do not store complete payment card information on our servers.
We use personal information to:
We do not use personal information for automated decision-making or profiling.
We do not send unsolicited marketing communications.
Where required by law, we process personal information under one or more of the following legal bases:
To fulfil services requested or purchased by you.
To operate and improve our business, respond to enquiries, and maintain our website.
To comply with applicable laws, regulations, and accounting requirements.
Where you have specifically agreed to receive communications or updates from us.
We do not sell, rent, or trade personal information.
We may share limited information with trusted service providers that assist in operating our business, including:
These providers are only permitted to use information for the services they provide and are required to protect your data appropriately.
We may also disclose information when required by law or where necessary to protect our legal rights.
We retain information only for as long as reasonably necessary.
Typical retention periods include:
When information is no longer required, it is securely deleted or anonymised.
Depending on your location, you may have the right to:
To exercise any of these rights, contact:
We will respond to legitimate requests within 30 days where applicable.
We may request verification of identity before processing certain requests.
Our website uses cookies and similar technologies to improve functionality and understand visitor behaviour.
Cookies may be used for:
Required for website operation and security.
Understanding how visitors use our website through tools such as Google Analytics.
Remembering settings and user preferences.
You may control or disable cookies through your browser settings.
You can also opt out of Google Analytics by visiting Google’s Analytics Opt-Out Browser Add-on.
Our website may contain links to external websites or integrate third-party services such as Calendly.
These services operate independently and have their own privacy policies.
We encourage you to review their privacy practices before providing information.
As a remote business working with clients and service providers globally, information may be processed or stored outside your country of residence.
Where international transfers occur, we implement appropriate safeguards required under applicable data protection laws.
Our services are intended for businesses and professionals.
We do not knowingly collect personal information from individuals under the age of 18.
If you believe information has been provided by a minor, please contact us and we will remove it promptly.
We may update this Privacy Policy periodically to reflect changes in our services, legal obligations, or business practices.
Any updates will be published on this page together with a revised effective date.
Continued use of our website following updates constitutes acceptance of the revised policy.
If you have any questions regarding this Privacy Policy or the way we handle personal information, please contact us.
Sitelab Digital
Email: hello@sitelabdigital.com
Website: sitelabdigital.com
We aim to respond to privacy-related enquiries within five business days.
Built to perform and maintained to last. Specialist WordPress studio for service businesses.